Privacy Policy

Introduction

Welcome to Voyana. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our AI-powered travel planning application and services.

Voyana is developed by Pabua LLC. This policy applies to all users of our mobile application, website, and related services.

Information We Collect

Personal Information

• Account information (name, email address, profile picture)
• Authentication data when using Apple Sign In or Google Sign In
• Travel preferences and planning data
• Trip details and itineraries you create
• Payment information for subscription services

Travel Planning Data

• Destination preferences and travel dates
• Budget constraints and spending preferences
• Group composition and traveler types
• Activity preferences and interests
• Accommodation and dining preferences

Usage Information

• App usage patterns and feature interactions
• Device information and operating system details
• IP address and general location data
• Error logs and performance analytics

How We Use Your Information

Travel Planning Services

• Generate personalized travel itineraries using AI
• Provide location-based recommendations and suggestions
• Calculate travel times and routing information
• Suggest activities, restaurants, and accommodations

Service Improvement

• Improve our AI algorithms and recommendation quality
• Analyze usage patterns to enhance user experience
• Develop new features based on user preferences
• Troubleshoot technical issues and bugs

Account Management

• Maintain your account and subscription status
• Process payments and manage billing
• Send important service notifications
• Provide customer support

AI and Data Processing

Voyana uses artificial intelligence to create personalized travel recommendations. Your travel preferences and planning data may be processed by AI systems including:

• OpenAI's GPT models for itinerary generation
• Google Maps and Places APIs for location services
• Our proprietary algorithms for personalization

We ensure that all AI processing complies with privacy standards and that your personal data is handled securely throughout the AI generation process.

Data Sharing and Third Parties

Service Providers

We share information with trusted third-party services necessary for app functionality:

• OpenAI for AI-powered itinerary generation
• Google Maps and Places for location services
• Apple App Store and Google Play for payment processing
• Cloud hosting providers for data storage and processing

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your travel plans and personal data remain private and are only used to provide and improve our services.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest
• Secure authentication protocols
• Regular security audits and updates
• Limited access controls for employee data access
• Secure cloud infrastructure with reputable providers

Your Rights and Choices

Account Control

• Access and update your personal information
• Delete your account and associated data
• Export your travel itineraries and data
• Manage your subscription and payment preferences

Privacy Controls

• Control location sharing and GPS access
• Manage notification preferences
• Opt out of analytics data collection
• Request data deletion or correction

Children's Privacy

Voyana is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

Voyana is operated from the United States. If you are using our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: