Terms of Service
Last updated: August 5, 2025
Agreement to Terms
These Terms of Service ("Terms") govern your use of the Voyana mobile application, website, and related services (collectively, the "Service") operated by Pabua LLC ("we," "us," or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
Description of Service
Voyana is an AI-powered travel planning application that helps users create personalized day-by-day travel itineraries. Our Service includes:
- AI-generated travel itineraries based on user preferences
- Location-based recommendations and suggestions
- Travel planning tools and customization features
- Integration with mapping and location services
- Itinerary sharing and export capabilities
User Accounts and Registration
Account Creation
To use certain features of our Service, you must create an account. You may register using:
- Apple Sign In
- Google Sign In
- Email and password registration
Account Responsibilities
- You are responsible for maintaining the confidentiality of your account
- You agree to provide accurate and complete information
- You are responsible for all activities under your account
- You must notify us immediately of any unauthorized access
AI-Generated Content and Recommendations
Nature of AI Recommendations
Voyana uses artificial intelligence to generate travel recommendations and itineraries. You acknowledge and agree that:
- AI-generated content is based on available data and algorithms
- Recommendations may not always be accurate or up-to-date
- Travel conditions, prices, and availability can change rapidly
- You should verify all recommendations before making travel decisions
Travel Advisory
We recommend that users consult multiple sources, including official tourism boards, current travel advisories, and local authorities before making travel decisions. Voyana is a planning tool and should not be your sole source of travel information.
Subscription and Payment Terms
Subscription Plans
Voyana offers various subscription plans with different features and limitations. Subscription fees are charged through your app store account (Apple App Store or Google Play Store).
Payment and Billing
- Subscriptions automatically renew unless cancelled
- Payment is charged at confirmation of purchase
- Renewal charges occur 24 hours before the current period ends
- You can manage subscriptions through your app store account settings
Refunds
Refund requests must be made through the app store where you purchased your subscription (Apple App Store or Google Play Store). We do not process direct refunds.
User Content and Conduct
Your Content
You retain ownership of any content you create or upload to Voyana, including:
- Travel preferences and planning data
- Custom itinerary modifications
- Notes and personal information
- Shared content and reviews
Prohibited Uses
You agree not to use the Service:
- For any unlawful purpose or to solicit unlawful acts
- To violate any international, federal, provincial, or state regulations or laws
- To transmit malicious code, viruses, or harmful material
- To infringe upon or violate our intellectual property rights or the rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
Intellectual Property Rights
Our Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Pabua LLC and its licensors. The Service is protected by copyright, trademark, and other laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes in accordance with these Terms.
Third-Party Services
Our Service integrates with various third-party services to provide enhanced functionality:
- OpenAI for AI-powered itinerary generation
- Google Maps and Places API for location services
- Apple and Google services for authentication
- Weather and photo services for enhanced content
These third-party services have their own terms of service and privacy policies. We are not responsible for the content, privacy policies, or practices of third-party services.
Disclaimers and Limitation of Liability
Service Availability
We strive to provide reliable service but cannot guarantee uninterrupted access. The Service is provided on an "as is" and "as available" basis without warranties of any kind.
Travel Risks
Travel involves inherent risks. You acknowledge that:
- We are not responsible for travel-related incidents or issues
- Travel conditions can change without notice
- You should verify all travel information independently
- Travel insurance is recommended for all trips
Limitation of Liability
To the maximum extent permitted by law, Pabua LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Data Privacy and Security
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We implement reasonable security measures to protect your data, but cannot guarantee absolute security of information transmitted over the internet.
Termination
Termination by You
You may terminate your account at any time by contacting us or deleting your account through the app settings.
Termination by Us
We may terminate or suspend your account immediately, without prior notice or liability, for any reason including breach of these Terms.
Governing Law
These Terms shall be interpreted and governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Pabua LLC
Email: hello@voyana.app
Subject: Terms of Service Inquiry
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.